On April 4, a group of us from Intel joined the first Silicon Valley chapter meeting of the Social Media Club thanks to our good friends at KNTV-TV NBC11. It was an interesting mix of broadcast, corporate tech PR and enthusiastic social media folks. I got to catch up with some friends from my KRON-TV days (1991-2000), former Intel employees and I even got to meet some new friends likeMike McGrath, who’s interested in Intel’s Suite Two. I was impressed by the audience’s desire to get new/social media more intertwined with mainstream media, and that spirit of working together shined brightly through our presenter Chris Heuer.
New Rules Fly in Our Face
I saw several stories today about business reporter Bambi Francisco (her blog) leaving MarketWatch for her video start-up Vator.tv. It’s become another story on journalism ethics and new rules for communications as mainstream media and new/social media fuse. Full disclosure and fair agreements are essential, but mistakes will be made that bring consequences. Consequences that are opportunities for movin’ ahead better together.
CNET provided some analysis on the Bambi story. Their story was titled “Rewriting ethics rules for the new media…”Some members of the so-called old-media establishment may no longer be able to wag a finger at what they say is questionable ethics among bloggers.” Here are some interesting soundbites from the CNET story that show how things are movin’ ahead…sometimes boldly, sometime kickin’ and screamin’.
Bob Steele is an ethics adviser at journalism think tank Poynter Institute speaking generally here:
“Good news organizations have checks and balances that protect the independence of the journalist. Editors challenge reporters who might get too close to sources. Organizational guidelines restrict financial investments to protect against conflicts and competing loyalties. Those standards, practices and guidelines, while imperfect, are still important.”
MarketWatch Editor In Chief David Callaway gave Francisco his blessing before she accepted the Vator.tv offer:
“Conflicts and potential conflicts are something that journalists deal with every day. We often have to deal with them on a case-by-case basis and find separate solutions. We feel that the guidelines we set up work. (Francisco is not allowed to write about any of the companies that make pitches through Vator, and she was supposed to steer clear of writing in favor of Vator’s interests.) You can’t just totally rewrite the rules, but there needs to be some happy medium…the rigid rules of the past may not always apply to new media. Is there a potential for a conflict in Bambi’s case? Yes. Do I think we can avoid it? Yes.”
Maybe this is the part where “transparency” might’ve helped Bambi?
Francisco said she has not revealed her relationship with Vator to MarketWatch readers, nor on her personal blog because she was waiting for the company to “truly get off the ground.” She said she has not written about any of the companies that have posted business ideas to Vator and that she would never give Thiel or his companies favorable treatment. Francisco added that “old-media rules” are still important but that there has “always been a problem with judging objectivity.”
Michael Arrington has received plenty of criticism about conflicts of interest in his tech news blog TechCrunch about “insider information and conflicts of interest” and it’s acceptable because he discloses his investments on his site.
“Why would you give stock to a journalist? Put it this way: I’ve stopped accepting jobs as an adviser for companies. These companies don’t want me to be an adviser. They don’t need me advising them. What they want is coverage on TechCrunch.”
Craig Newmark, founder of online-classifieds powerhouse Craigslist and the member of an investment group that’s starting a news aggregation site called DayLife.
“Part of fairness involves disclosure of the relationships between the reporter and the reported, particularly if payment in money or influence is involved. I’d suggest anyone just state it, and leave judgment to the mass of readers who are smarter than usually credited.”
MSM journalist embracing citizen journalism? Here’s an abbreviated post I saw on Bambi’s MarketWatch blog that shows what happens when MSM journalists participate in dialogues with new media enthusiasts.
Refering to “Confronting the Citizen Journalist,” a panel at the iHollywood Forum, where Bambi was joined by Leonard Brody, CEO and co-founder of NowPublic, and FeedBurner’s vice president, Don Loeb. They talked about the book “The Wisdom of Crowds” (audio excerpts of the book).
Maybe we ought to begin trusting “information viewed and vetted by more people than a few editors. In the process of collaborating, people are accountable to one another. If an editor gets a story wrong, he’s disciplined internally. If someone in a collaborative process gets a story wrong, he’s publicly humiliated, Brody said. Moderator Michael Stroud, a co-founder of the iHollywood Forum, ended that discussion by saying that perhaps it’s not flawed facts that citizen journalists would provide but different information.Indeed, it’s different, but that doesn’t mean it’s false. It’s just a different perspective. And, at the end of the day, people are voting for this type of journalism. A recent study conducted by Piper Jaffray and comScore showed that 31% of traffic in October 2006 went to sites built around user-generated content, such as MySpace, operated by News Corp. (NWS); Facebook; Metacafe; and Google’s (GOOG) YouTube. That was up from just 3% in April 2005.Now, whether that percentage will continue to rise is unknown. It does seem that many attractive new ideas are quickly embraced by adherents, but people often lose interest. We cannot extrapolate that traffic growth — certainly not at its 2005-06 pace — because one contributor to the increased popularity is curiosity, not true demand or need. Additionally, the fusion of user-generated content and traditional content makes it difficult for anyone to know what users are going after. It’s likely a bit of both.Nonetheless, I believe that we’ll see more of it in journalism and across the Web. The Web has become an archipelago of tiny villages tied together not by proximity but by interests. In the old-style town square, passionate, informed people came together to debate and share news and create dialogue. Today the Web is that square.Traditional media have lost their monopoly on journalism, most people agree. And more and more, everyday citizens will be plying the trade — once they find the village they want to be part of.
Social Media Bio Beyond LinkedIn
Rohit Bhargava turns the online resume into a living social document. His example may not be fore everyone today, but it’s worth giving it a try. And keeping it fresh seems easy necessary. Brings the real you into real-time.
Here’s Rohit’s social media bio.
Less Distinction Between Blogs and Mainstream Media
In his New Rules Communications, Tom Foremski looks at Technorati CEO David Sifry’s latest quarterly report on the state of the blogosphere.
The report shows the number of blogs or posts per second — 1.4 blogs and 17 blog posts created per second. But consider the distinction between blogs and mainstream media:
…information not shown in our data but revealed in our own user testing in Q1 2007 indicates that the audience is less and less likely to distinguish a blog from, say, nytimes.com — for a growing base of users, these are all sites for news, information, entertainment, gossip, etc. and not a “blog” or a “MSM site”.
Link to Sifry’s Alerts: The State of the Live Web, April 2007
Two things:
- If you take a look at the top “blogs” they are all written by media professionals, so do they qualify as blogs? I use a blogging platform to publish, but I don’t think of myself as a blogger–I am a professional journalist.
- Mr Sifry points out that users distinguish less between mainstream media and blogs–then why is Technorati still making this distinction? It’s all mediasphere…
Tom’s New Rules Communication sponsor http://blog.cohnwolfe.com/boomerang/
ROI of Engagement
A link to Paul Dunay‘s blog came my way from friends who hear this a lot — what’s the ROI for podcasting and blogging? Every day it’s getting easier to answer. Today we say there’s a price for not doing it. Tomorrow, we’ll be able to better show the value of engaging people…of alloing people to engage on their own terms and time.
Hightlights from Paul’s post on Calculating ROI on Web 2.0 tools:
But there are ways to calculate return on your Web 2.0 investment. For example, for your blog, first get some highly targeted CPM numbers, such as you would when buying ad placements in any homogeneous community. Second, think about what it would cost to hire a dedicated company to just do WOM advertising for you. Next, think about the relative change in Net Promoter Score (NPS), and how that might be valued. Add these up, and it’s a compelling figure.
Another way to think about it is to start thinking less about ROI and more about Engagement. My theory here is I only care about 2 measurements: conversion events (like a registration, download of podcast, post to a blog or wiki) and the path a customer or prospect takes to get there. That’s all I care about right now. Why you ask? When a customer participates they become more engage and invested in your brand.
Everybody is a Vlogger – What Do You like Watching
Thanks Irina. This advice means more coming from you. At Intel, we “media train” our experts so they can better uderstand how to share stories with TV and radio reporters. We encourage them to give details and explain what they mean using visual analogies. In interivews, tell reporters what excites you and why you think other people are excited, too.
Tricks of the media trade may not feel like tricks becase we all watch TV and videos. We do learn from good TV and radio journalists…sometimes without even knowing it. Things like:
- understand what’s important to your audience
- get to the point
- ask questions that get people to talk about their passion and expertise
I like looking for style of reporters or documentary makers, figuring out how their style makes me feel and what I like their approach.
There are so many more tips to add, but Irina gets to the point with what she says and shows. Tell only interesting stories and show visuals that serve a purpose. Otherwise, we aren’t offer great reasons for our audience to “stay tuned” for our next story.
What ends up on the TV news cutting room floor — or stuck in the edit bay servers — often works well on the Internet. Does that mean the Internet will allow us to learn more about the world and ourselves? Or does it mean that the Internet will be where we find sub-broadcast quality stuff.
Poor storytelling — or rambling like this blog post — may find an audience but it will be tiny and revolving. Every story is a ticket you give to viewers so they’ll come back for your next story.
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Most Promising New Technology — Silicon Photonics
I just returned from seeing amazing scientists get their due! Tonight in San Jose, Intel’s Silicon Photonics research team and partner research team from the University of California at Santa Barbara received the Most Promising New Technology Award by EE Times. This is a huge honor awarded by peers in the engineering community.
Big kudos to Intel’s Mario Paniccia and the hard working research team, and the good natured, super intelligent team at UCSB.
See all winners of the 2007 EE Times Ace Awards here.
Here is an audio Interview Mario did with PodTech when his team announced the Silicon Laser breakthrough in 2006.
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Gore Says Computer Chips Can Save the World!
| Gore challenged embedded designers in San Jose, California today. These Gore quotes are fromNicolas Mokhoff of EE Times . |
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| Full story here: http://www.eetimes.com/news/latest/showArticle.jhtml;jsessionid=WMIUXCQHO44DCQSNDLSCKHA?articleID=198702270 | |
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Web 2.0 Ecosystem
I found this first on Todd And then learned more from Down the Avenue (both cool sites!).
Business 2.0’s Erick Schonfeld writes a reflective blog post about the value of Web 2.0 start-ups and as a reference point, incorporates an ecosystem slide that was created by client eSnips‘ CEO Yael Elish recently. Click on the image to enlarge it.
Top 150 Influencial Marketing Bloggers
Nice to see our friends Jeremiah Owyang and Rohit Bhargava next to each other in the top 40! Lots of great people on this list are helping many people like me learn a lot. Thanks!
Here’s the list of 150 most influencial marketing bloggers by Todd And and here’s Todd describing the list, which is now updated live in real time!
